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Canada post has announced the commencement of rotational strikes as of midnight on Monday, October 22. Due to mailing delays, please note we will be putting the following business continuity plans in place to minimize the impact to you:
- Effective today, cheques for withdrawals, RRIF payments and other settlements will be sent using a courier service, for clients who do not have an electronic fund transfers (EFT) set up.
- Other non-payment related mailings will continue to be routed through Canada Post until further definitive notice of service interruption.
We continue to encourage you to:
- Place trades electronically or by fax to 1-866-766-6623 wherever possible to ensure timely processing.
- Obtain trade confirms via Mackenzie Advisor Access on Mackenzie’s secure website. Financial advisors can sign up for online access to obtain trade confirms, see detailed holdings and find additional resources to help their clients with their investment decisions.
- Obtain Fund Facts, prospectuses, forms and other marketing materials online on the Mackenzie Investments website for quick and easy access to electronic versions of the above documents and other marketing materials.
We will continue to monitor the situation and will provide you with updates as they become available.
If you require more information, please contact your Dealer Relations Account Manager directly. Alternatively, call us at 1-800-268-7119 or send an email to drelations@mackenzieinvestments.com.
Thank you for your continued support of Mackenzie Investments.
The Dealer Relations Team
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