Dealer Relations summer 2026 newsletter

A message from Jackie Laser

2026 has been a busy year so far at Mackenzie Investments.

Driving operational excellence continues to be a top priority, and emerging technologies are helping us get there. Artificial intelligence (AI) is enabling more efficient workflows, reducing manual effort, and delivering better insights to support decision-making.

​We’re investing to strengthen and expand our AI capabilities. IGM Financial, along with Power Corporation and Great-West Lifeco, have committed US$150 million to the Sagard AI Fund, which invests in companies advancing AI across financial services and other industries.  

This investment highlights our focus to engage early and meaningfully with AI as a foundational technology to support long‑term growth, productivity gains, talent development and enhanced client and advisor experiences.

We’re building toward a future where routine tasks are simpler, and technology helps us spend more time doing what we do best. Along with these advancements, we’ll soon be revamping our advisor and investor portals to create more seamless and connected digital experiences. We’ll be launching enhancements this fall, with more to come in 2027.

Thank you for your help in supporting our product events and ensuring their success. We’re proud to work with you and your teams to create a more invested world, together.

Wishing you and your families a relaxing and enjoyable summer!

Jackie Laser
Vice President, Specialized Operations & Relationship Management

Enhancements to AdvisorAccess coming this fall

Over the last few years, we've been making improvements to our online portals, AdvisorAccess and InvestorAccess. We’ve introduced two-step verification for added security and enhanced the advisor experience by creating a single sign-in to simplify access.

This fall, we’re taking another important step as we begin to redesign these platforms and elevate the digital experience for our dealers, advisors, and investors. Here’s what you can expect:

• A new portal experience and modern design, with more intuitive navigation and usability
• Self‑serve capabilities, including account views, transactions, documents and reporting
• Improved access to information, all in one place
• New investor self‑registration and mobile-friendly experiences
• A scalable platform that allows us to continuously add new features and capabilities over time
• New features coming in early 2027, including access to RDSP accounts and documents

We’re excited to get started with these enhancements – your Dealer Relations Account Manager will share more in the coming months.

CRA defers enforcement date for GST/HST on trailing commissions

The Canada Revenue Agency (CRA) has deferred the implementation of GST/HST on mutual fund trailing commissions to January 1, 2028.

The deferral gives dealers and manufacturers the necessary time to complete the complex system integration work that’s required to support this change.

Industry groups will likely continue to meet and prepare for the operational changes that will be needed.

Clients will no longer receive mid-year statements for RDSPs

As we shared in our 2025 year-end guidelines, Mackenzie will no longer send mid-year statements to clients for Registered Disability Savings Plans, starting this year. Since investors already receive regular account reporting through dealer statements, this change is designed to help reduce duplicate reporting and lower our environmental impact.

Advisors will still receive copies of their clients’ semi-annual RDSP statements in early July, and investors will continue to receive an annual year-end statement from Mackenzie Investments, which provides a complete overview of their RDSP account activity and performance for the full year.

New schedule for simplified prospectus renewal

Last year, the Canadian Securities Administrators (CSA) implemented changes to reduce the regulatory burden for investment fund issuers. The updated rules streamline regulatory requirements for investment funds, while ensuring the information available to investors remains current and accurate.

With this change, Mackenzie will now renew its simplified prospectuses every second year.

Our index and active ETFs prospectus was renewed in July 2025, and our mutual funds simplified prospectus in September 2025. The next renewal for both prospectuses will be in 2027.

Year 2 ETF Facts will be filed in July 2026 for Mackenzie’s index and active ETFs prospectus, while Year 2 Fund Facts will be filed in September 2026 for the mutual funds simplified prospectus.

For any new fund/ETF launches, or changes to funds/ETFs that are considered material, Mackenzie will file a stand-alone prospectus or an amendment, as applicable, and incorporate that information into the main prospectus at the next renewal.

All prospectuses and amendments are available on the Mackenze Investments website.

Fundserv Transfers Utility Tool

As a reminder, an early test version of transferserv was launched on March 9, 2026. It’s a centralized user interface that standardizes and streamlines external transfer workflows, enabling distributor members to initiate and track transfer requests, exchange client asset information and instructions and support transfer order creation and settlement of assets.

The transferserv MVP is currently for nominee-to-nominee external transfers. Version 2 is now in UAT for the release of enhanced workflow capabilities, with future automation and API connectivity planned.

For more information, please refer to the Fundserv transferserv webpage.

Dealer Relations team